Legal

Terms and conditions INNOV44

General use Restrictions

All information, documents, products and services, trademarks, logos, graphics, and images (“Materials”) provided on this site are copyrighted or trademarked and are the property of INNOV44 SA de CV. Any unauthorized use of any material contained on the site may violate copyright laws, trademark laws, the laws of privacy and communications statutes.

INNOV44 SA de CV grants you the limited right to display the Materials only on your personal computer for your personal use. You agree not to use the materials for any other purpose without the prior written consent of INNOV44. Without limitation, you agree not to reproduce, re-distribute, sell, publish, broadcast or circulate any information contained in the materials to anyone, including others in the same company or organization. You may not post content from this site to news groups, mail lists, or bulletin boards. You acknowledge and agree that, except as set forth herein, you have no right to modify, edit, alter or enhance any of the materials in any manner. This limited license terminates automatically, without notice to you, if you breach any of these terms. Upon termination you agree to immediately destroy any printed or downloaded materials.

You agree not to “frame” or “mirror” any materials or third-party content contained on this site on any other server or internet based device without the advanced written permission of INNOV44 or its licensors, respectively. This site may be linked to other sites on the World Wide Web or Internet which are not under the control of or maintained by a INNOV44. Such links do not constitute an endorsement by INNOV44. You acknowledge that INNOV44 is providing these links to you only as a convenience, you further agree that INNOV44 is not responsible for the content of such sites.

Certain areas of this site are password restricted to authorized users (“Restricted Areas”) If you are an authorized user of the Restricted Areas, you agree that you are entirely responsible for the confidentiality of your password and account information, and agree to notify INNOV44 immediately if your password is lost, stolen, disclosed to an unauthorized third party, or otherwise may have been compromised. You agree that you are entirely responsible for any and all activities which occur under your account, including any fees which may be incurred under your password protected account whether or not you are the individual who undertakes such activities. You agree to immediately notify INNOV44 of any unauthorized use of your account or any other breach of security in relation thereof known to you.

Misprints & Errors

We make every effort to ensure that the information provided on our website is current and accurate. However, misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur despite our best efforts. INNOV44 does not warrant that the content of our Website including, without limitation, product descriptions, availability or photographs, is accurate or complete.

INNOV44 reserves the right to: (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products and services advertised or made available for sale on the Website, the prices, fees, charges and specifications of such products and services, any promotional offers and any other Website content without any notice or liability to you or any other person; (c) reject, correct, cancel or terminate any order, including accepted orders for any reason and (d) limit quantities available for sale or sold.

Local Laws

INNOV44 controls and operates this site from its headquarters in Mexico. If you use this site from outside of Mexico, you are entirely responsible for compliance with applicable local laws, including but not limited to the export and import laws of other countries in relation to the materials and third-party content.

LEGAL DISCLAIMER

INNOV44 products were designed with the intention of creating an ideal growing environment for plants, vegetables, fruits, and herbs as a solution to the dilemma of certain locales and outdoor climates being unsuitable for growing and producing healthy plants.

INNOV44 products are to be used for lawful purposes only.  It is the responsibility of you as the purchaser to know and abide by all laws pertaining to the use of your INNOV44 product.

INNOV44 will not be held liable for any unlawful state or federal activity arising out of the post-sale use of our products.  By purchasing a INNOV44 product, you are agreeing to the terms & conditions, confirming that you as the purchaser are attesting to the lawful use of our product and are thereby solely responsible for acting in conformance with all applicable regulations.

Violation of Terms of This Site

If you violate the terms of this site, INNOV44 reserves the right to terminate service to you without further notice or explanation, INNOV44 preferred course of action is to advise you of your inappropriate behavior and advise you of any corrective action. However, flagrant violations of these Terms as determined by INNOV44 in its sole discretion; will result in immediate termination of service.

You agree that INNOV44 and its licensors may make improvements and/or changes in the services and prices described in this site, if any, at any time without notice, and further agree that INNOV44 can revise these Terms at any time without notice by updating this posting. Your continued use of the site after such modifications have been made constitutes your acceptance of such revised Terms.

Any action related to these Terms will be governed by Mexican Law regard the choice or conflicts of law provisions of any jurisdiction. You agree to the jurisdiction of the courts located in the State of Puebla, Mexico for the resolution of all disputes arising from or related to these Terms and/or your use of the site.

The failure of INNOV44 to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by INNOV44 in writing. The Terms comprises the entire agreement between you and INNOV44 and supersede all prior or contemporaneous negotiations, discussions or agreements, if any, between the parties regarding the subject matter contained herein. Your use of the Site, however, is subject to the additional disclaimers and caveats that may appear throughout the site.

Technical Advice Disclaimer

It is expressly understood that any technical advice furnished (via email, telephone, blog or any other form of communication) by INNOV44 or any of its employees with reference to the use of electronic products is given gratis and INNOV44 assumes no obligations or liability for the advice given or the results obtained. All such advice is given and accepted at the buyer’s risk. If you are not experienced with the use of HIGH POWER LEDs and electronics, then we highly recommend that you engage an experienced electronics technician or engineer to provide you with assistance. INNOV44, NOR ANY OF THEIR EMPLOYEES SHALL NOT BE LIABLE FOR ANY DAMAGES OR LOSSES INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR OTHER LOSSES ARISING OUT OF ANY ADVICE PROVIDED.

Caution/Warning-Disclaimer

Our LED lighting products are extremely bright. Customer should not stare directly into any of the lights. Customer should use protective dark glasses while operating the lighting system. INNOV44, NOR ANY OF THEIR EMPLOYEES SHALL NOT BE LIABLE FOR ANY DAMAGES OR LOSSES INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ASSOCIATED WITH USING THE LED LIGHTING PRODUCTS.

Technical Specifications & Product Information

Product information & specifications supplied on this website is based on information published by the respective product manufacturers and is provided for reference only. Always refer to the manufacturers published documentation for complete and current information. If there is a discrepancy between the information published on this website and the information published by the manufacturer, the manufacturer’s documentation must be considered accurate. INNOV44, NOR ANY OF THEIR EMPLOYEES SHALL NOT BE LIABLE FOR ANY DAMAGES OR LOSSES INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR OTHER LOSSES ARISING OUT OF ERRORS OR OMISSIONS ON THEIR WEBSITE OR ON ANY PRINTED DOCUMENTATION PUBLISHED BY INNOV44.

OrderPlacement
You can order our products by browsing our catalog and adding the products you wish to purchase to the shopping cart. Once you have added the products you want to order to your shopping cart, click on the shopping cart button. You will then be prompted to enter your shipping and payment information.

Upon submission of your order you will be sent a confirmation email detailing the products that you ordered and all invoicing / shipping information. You can also review your order details by logging into your account on our website. If there are any errors or problems with your order, please contact us immediately at contacto@innov44.com.

Pricing Information
All pricing is based on US dollars and is subject to change without notice. All charges are invoiced in US dollars and will be converted to your local currency by your credit card company.

Pre-Payment Options
We offer the following pre-payment options:

  • Visa
  • MasterCard
  • American Express
  • PayPal

Since we build all fixtures to order, we will debit your credit card for the full purchase amount when you submit your order. If you pay for your order with PayPal, PayPal will immediately debit your PayPal account for the full purchase amount in order to work as fast as possible to get your products ready to ship

Order Processing Time
Due to the number of combinations available, we build every fixture to order on a FIFO basis (First In / First Out).  The lead time projection for production is based on our previous experience with getting inventory for this item from our suppliers, or our typical production lead times. The lead time projection is our best estimate, is not guaranteed and is subject to change or correction. We will make every effort to ship your order within the lead time projection. However we are unable to guarantee any specific lead/delivery time.

 

Postal Shipping Times
Shipping times are estimated in the shopping cart. These times are provided by the 3rd party shipping companies, they are NOT guaranteed and can take longer on occasion. It has been our experience that while the shipping times provided by the 3rd party shipping companies are usually fairly accurate, there will be occasions where it will take longer. If you need your order be a specific date, we recommend that you use an Expedited or Express option instead. All products are shipped from our facility in Puebla, Mexico.

Third-Party-Links
In an attempt to provide increased value to our visitors, INNOV44 may link to sites operated by third parties. However, even if the third party is affiliated with INNOV44, INNOV44 has no control over these linked sites, all of which have separate privacy and data collection practices, independent of INNOV44. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, INNOV44 seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

90 Day Full Warranty | 3 Year Limited 

  
What Is Covered

INNOV44 products are warranted against defects in materials and/or workmanship for a period of three (3) years from the original date of purchase.  During the warranty period, INNOV44 will either repair or replace any covered, defective product.  Within the first 90 days, INNOV44 will incur all costs associated with the repair, or replacement, and return of the defective product.  After 90 days, the customer will assume responsibility of shipping the defective product back to INNOV44 for the remainder of the warranty period.  INNOV44 will, in turn, assume responsibility for up to $15.00 per light of the shipping fees associated with returning the repaired or replaced product back to the purchaser.   Return shipping fees in excess of $15.00 will be the responsibility of the purchaser.

What is Not Covered

This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature.  This warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by INNOV44 to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product.

How to Obtain Warranty Service

In order to enforce the rights under this warranty, the purchaser must notify us of a warranty claim by contacting a INNOV44 representative at (222) 887 0425 or contacto@innov44.com.  At this time, the purchaser will be called upon to provide proof of purchase and the unique lot number located on the silver sticker on top of the housing.  INNOV44 representative will either attempt to assist in troubleshooting, request photos showing defect, or issue a Return Authorization Number and provide more detailed return instructions.  Upon receipt and review of the defective product, INNOV44 will repair or replace, and return within five (5) business days.

We reserve the right to amend and update these Terms and Conditions at any time without notice. Terms & Conditions were last updated on August, 2016

© Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under USA and other copyright laws, and is the property of INNOV44. The collective work includes works that are licensed to INNOV44 Copyright © 2017, INNOV44 ALL RIGHTS RESERVED.

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